Email Client Configuration for your Business Email
Configuring your Email Client
Now that you have located and identified the settings you need, you can proceed to configure your Email Client accordingly. Based on which product you have with us viz. Free Email, Business Email, or Enterprise Email, you can use the above-mentioned configurations: SSL hostnames or Non-SSL hostnames to configure your Email Account on the Email Client of your choice.
The mail clients listed below contain instructions on how to set up your mail account for the mail clients specified.
Microsoft Outlook 2016
Microsoft Outlook 2019
Microsoft Outlook 365
Windows 8/10 Mail App
Mozilla Thunderbird 78
MacOS
Outlook 2016
This section will take you through a step-by-step guide on how to configure your Email Account with us on Microsoft Outlook 2016.
Note: We will be configuring the email account using SSL Hostnames for SMTP and IMAP protocols.
Step 1: Launch Microsoft Outlook 2016 on your computer. If you are launching it for the first time, you will directly see the window as shown below. If you have already configured some other email accounts on Outlook already, you can click on File Menu > Add Account to see the window as shown below.
Enter your Email Address
Check the box that reads “Let me set up my account manually”
Click on Connect
Step 2: Select POP or IMAP depending upon the Incoming Protocol you prefer. In this article, we have selected IMAP.
Step 3: Refer to the tables in the Locating the Email Client Configuration settings section above and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.
Click on Next.
Step 4: Enter the password for your email account with us and click on Connect.
Step 5: Your email account has been configured successfully!
Click on Done to conclude the process.
Step 6: You can now send and receive emails on your Email Client.
Outlook 2019
This section will take you through a step-by-step guide on how to configure your Email Account with us on Microsoft Outlook 2019. The process is similar to that of Microsoft Outlook 2016 with a few changes in UI.
Note: We will be configuring the email account using SSL Hostnames for SMTP and IMAP protocols.
Step 1: Launch Microsoft Outlook 2019 on your computer. If you are launching it for the first time, you will directly see the window as shown below. If you have already configured some other email accounts on Outlook already, you can click on File Menu > Add Account to see the window as shown below.
Enter your Email Address
Check the box that reads “Let me set up my account manually”
Click on Connect
Step 2: Select POP or IMAP depending upon the Incoming Protocol you prefer. In this article, we have selected IMAP.
Step 3: Refer to the tables in the Locating the Email Client Configuration settings section above and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.
Click on Next.
Step 4: Enter the password for your email account with us and click on Connect.
Step 5: Your email account has been configured successfully!
Click on Done to conclude the process.
Step 6: You can now send and receive emails on your Email Client.
Outlook 365
This section will take you through a step-by-step guide on how to configure your Email Account with us on Microsoft Outlook 365. Again, the configuration is very similar to Microsoft Outlook 2016/2019 with minor differences in UI.
Note: We will be configuring the email account using SSL Hostnames for SMTP and IMAP protocols.
Step 1: Launch Microsoft Outlook 2016 on your computer. If you are launching it for the first time, you will directly see the window as shown below. If you have already configured some other email accounts on Outlook already, you can click on File Menu > Add Account to see the window as shown below.
Enter your Email Address
Check the box that reads “Let me set up my account manually”
Click on Connect
Step 2: Select POP or IMAP depending upon the Incoming Protocol you prefer. In this article, we have selected IMAP.
Step 3: Refer to the tables in the Locating the Email Client Configuration settings section above and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.
Click on Next.
Step 4: Enter the password for your email account with us and click on Connect.
Step 5: Your email account has been configured successfully!
Click on Done to conclude the process.
Step 6: You can now send and receive emails on your Email Client.
Windows 10 Mail App
If you have a Windows 10 PC, it has the Windows Mail App installed by default that you can use to configure your email accounts. The Mail App is also on Windows 8 and its variants and you can use this article to configure your Email Account on Windows 8 as well.
Note: We will be configuring the email account using SSL Hostnames for SMTP and IMAP protocols.
Step 1: Launch the Windows 10 Mail App. On the left, you will see an option called Accounts. Click on it and a new column will slide in on the right.
Click on Add Account.
Step 2: Select Advanced setup.
Step 3: Select Internet email.
Step 4: Refer to the tables in the Locating the Email Client Configuration settings section above and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.
Note: Uncheck the box that reads “Require SSL for outgoing email”
Click on Sign in.
Step 5: Your email account has been configured successfully!
Click on Done to conclude the process.
Step 6: You can now send and receive emails on your Email Client.
Mozilla Thunderbird 78
Mozilla Thunderbird 78 is an open-source email client and can be used as an alternative to Microsoft Outlook. It is available as a free download from their website.
Note: We will be configuring the email account using SSL Hostnames for SMTP and IMAP protocols.
Step 1: Launch Mozilla Thunderbird. If you are launching it for the first time, you will directly see the window as shown below. If you have already configured some other email accounts on Thunderbird already, you can click on File Menu > New > Get a New Mail account to see the window as shown below.
Click on Skip this and use my existing mail.
Step 2: Enter your name, email address, and password. Check Remember password and click on Configure manually.
Step 3: You will see that the system automatically pops u your non-SSL hostnames in the format smtp.domainname.com and imap.domainname.com.
Refer to the tables in the Locating the Email Client Configuration settings section above and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.
Step 4: As mentioned earlier, we are using SSL Hostnames for SMTP and IMAP protocols.
Click on Re-test after entering the settings to see if the configuration is successful.
Click on Done.
Step 5: You can now send and receive emails on your Email Client.
Note: If you see a TLS error while configuring SMTP on Thunderbird, you can refer to ThunderBird’s Support article to resolve it.
MacOS
macOS is an operating system used by Apple personal computers such as the Apple MacBook Pro, etc. It has a default mail client which you can configure as follows.
Step 1: Open the Mail application on a macOS system such as a MacBook
Step 2: Select Other Mail Account
Step 3: Enter the username and password for your email account with us and click on Sign In
Step 4: Refer to the tables in the Locating the Email Client Configuration settings section above and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.
Click on Sign In
You have successfully set up your Email account
You can now view your Inbox for any emails you receive
You can also start composing your first email and send it to anyone over the internet
Related Articles
Email Client Configuration for your Google Email
Set up Gmail with a third-party email client Your users might want to send and receive mail from other email clients, for example Microsoft Outlook or Apple Mail. This article has steps for admins and users to set up Gmail with another mail client. ...Add User Account for your Business Email
Add a new Email User Account from your Business Mail Dashboard under Control Panel For your users to start using the email services, you first need to create accounts for them. Creating a user account is fairly simple – Go to Mail >> Add User in your ...Add Email Forwarding for your User under your Business Email
Add Forwarding from your Admin Dashboard of your Business Mail under your Control Panel You can set a forwarding address for a user account if required. By doing so, a copy of all emails sent to that user would be sent to the forwarding address you ...File extensions not allowed in Business Emails
File extensions that are not allowed as attachments in Business Emails From a security perspective, the Mail Server will reject inbound mails containing attachments with any of the following file extensions. .386 .fon .ocx .ade .fxp .ops .adp ...Add Email Forwarding for your User under your Enterprise Email
Add Forwarding from your Admin Dashboard of your Enterprise Mail under your Control Panel You can set a forwarding address for a user account if required. By doing so, a copy of all emails sent to that user would be sent to the forwarding address you ...