Restore a Recently Deleted User from your Admin Console

Restore a Recently Deleted User from your Admin Console

Restore a recently deleted user

You can restore a user account (including administrator accounts) up to 20 days after deleting it. After 20 days, the data is gone and Google Workspace support can’t restore it, either. See Delete a user from your organization.

Restore a user

You must be signed in as a super administrator for this task.

  1. To continue, switch to a super administrator account. This (https://admin.google.com) will open the Google Admin console.

  2. From the Admin console Home page, go to Users.
  3. Above the Users list, click Add a filter and choose Recently deleted.


    The cursor points to the Add a filter option at the top of the Users list.

  4. Hover over the user you want to restore and click Recover.

    Point to the row with the user you plan to restore
     
  5. Review the confirmation noticeand thenclick Continue.
  6. Select the organizational unit you want to assign the user to.

    Read about how the organizational structure works.

  7. Click Recover.

Note: It can take up to 24 hours for this change to take effect.

If the user was previously suspended or had their data transferred, they'll show as a suspended user. To give them access to their data, see Restore a suspended user.

You can’t restore a user if...

  • It’s been longer than 20 days since you deleted the user account.
  • The username or email alias has been given to someone else as a primary address or email alias—or if it’s used for a group.
  • You don’t have an available user license.
  • Your domain is no longer available or has been moved to another Google Workspace account.

If the username is being used...

If you try to restore a user but their username is already associated with another account or group, you still might be able to restore the user:

  1. Search for the username in your Admin console. For details, go to Search in the Admin console.
  2. If the username is being used by an alias address or group, change or delete its username.
    Note: Group aliases are not available in search or search results.
  3. Follow the steps above to restore the user that was previously using that username.

Find the URL for more details: https://support.google.com/a/answer/1397578?hl=en 

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